Your eGift Card claim code is sent to your MyPoints email address. If it is not in your inbox, it may be in your spam folder. You can also resend it yourself from your account in a few steps.
- Log into your MyPoints account.
- Move your cursor over your username in the top right corner.
- Click Account Statement.
- Click My Activity and select Redemptions from the menu.
- Find your electronic redemption and click Show Details on the right.
- Click the resend link, then check your inbox and spam folder.
Check your spam or junk folder first. Most "missing" claim codes are simply filtered there, and resending is instant, so there is no need to wait on support.