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MyPoints Help Center
Submit a request
Due to the high volume of tickets we are experiencing a delay in response. Thank you for your understanding!
A few things to know:
Hours: 9:00 am - 5:00 pm PST Monday - Friday, excluding holidays.
Please allow 10 business days for the Support team to respond
For Offers, Receipts, Rewards, Surveys, and Shopping you MUST go through your activity ledger and click on
Please choose a request type below
My Account (Verification, Email Change, Forgot Password, Login, Inactive)