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Please note, if you select the incorrect the topic, please allow the full 10 business days for a response from our team. The topic is how your ticket is routed to each department.
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Our Support team is happy to investigate any missing credits you may encounter, however, you must submit an inquiry within 14 days of the end of the terms date.
I hereby affirm under penalty of perjury that the foregoing claim and related information I am providing to you is true and accurate in all respects, and acknowledge that any submission of false, invalid, or duplicative claims or inaccurate information, or communication with your Customer Support representatives in a disrespectful, belligerent or inappropriate manner, may result in termination of my account, forfeiture of all accrued rewards, and additional legal consequences. Customer Support will attempt to evaluate each claim fairly, but cannot guarantee credit on claims without valid confirmation from our partners, and I acknowledge that its claims decisions are final.