Troubleshooting Follow Please be sure your flash player is updated to the most recent version for a streamlined viewing of the video content presented to you. For the best video experience, we always recommend using Chrome or Firefox. Related articles How do videos work? How do I earn points for watching videos? Is MyPoints compatible with all browsers? How long does it take to see the Points for a purchase in my account statement? How do I ensure that I will receive my Points for a purchase?